This Privacy Policy explains how Zofivu ("we", "us", "our") collects, uses, stores and protects personal data when you visit our website and use the contact form on it. We are committed to handling your personal data lawfully, fairly and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The controller responsible for your personal data is Zofivu, 91 Northcote Road, London, N5 2ZD, United Kingdom. You can reach us at [email protected] or by telephone on +44 20 7573 4400.
The only way this website collects personal data directly from you is the form on the site. When you submit it, we process the details you choose to enter, which typically include:
We use this information to read and respond to your enquiry, to provide the information you have asked for about our mobile application for managing teenagers' pocket money, and to keep a record of our correspondence with you. We do not use the form to collect more than we need, and we ask you not to include sensitive information (such as health details) in your message.
Under the UK GDPR we must have a lawful basis for each use of your personal data. We rely on the following:
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry and taking steps you request before any agreement is made | Legitimate interests (Article 6(1)(f)) in responding to people who contact us, or, where relevant, steps at your request prior to entering into a contract (Article 6(1)(b)) |
| Keeping a record of correspondence and handling any follow-up or complaint | Legitimate interests (Article 6(1)(f)) in maintaining accurate business records and defending legal claims |
| Advertising measurement on the confirmation page | Your consent (Article 6(1)(a)), given through the cookie choice described below |
Where we rely on legitimate interests, we have considered your rights and expectations and concluded that our interests do not override them.
This site sets only one cookie:
| Cookie name | Purpose | Duration |
|---|---|---|
| cookie_pref | Stores your cookie consent choice so that we do not ask you again on every visit | One year |
We do not run analytics on this site, and we do not set any session or security-token cookies. Advertising measurement runs only if you have given consent, and only on the confirmation page shown after you submit the form. If you decline, no advertising measurement takes place. You can change your choice at any time by deleting the cookie_pref cookie in your browser settings, after which you will be asked again, or by contacting us.
We keep personal data only for as long as necessary for the purpose for which it was collected:
When the retention period ends, we delete or anonymise the data securely.
We do not sell your personal data. We share it only where necessary and only with:
If any of these recipients are located outside the United Kingdom, we will ensure that an appropriate safeguard is in place, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum, so that your data remains protected to a comparable standard.
Under UK data protection law you have the right to:
To exercise any of these rights, email us at [email protected], write to Zofivu, 91 Northcote Road, London, N5 2ZD, or telephone +44 20 7573 4400. We may need to verify your identity before acting on a request. We will respond within one month of receiving it; if your request is complex, we may extend this by up to two further months and will tell you why. We do not charge a fee unless a request is clearly unfounded or excessive.
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These include access controls, secure transmission of data and limiting access to those who need it. No method of transmission over the internet is completely secure, but we work to keep your information safe.
This website is directed at parents, guardians and other adults. We ask that individuals under 18 do not submit the contact form without the involvement of a parent or guardian. If you believe a child has provided us with personal data without appropriate consent, please contact us and we will delete it.
If you have a concern about how we handle your personal data, please contact us first at [email protected] so that we can try to put it right. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The current version will always be available on this page. We encourage you to review it periodically.
For any question about this policy or your personal data, contact:
Zofivu